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Version: v3.7 (deprecated)

Managing Users

The first Management Console user is created through the Initial Registration process. This is a one-time process; further users must be invited to the Console by an existing Admin user.

An admin user can invite users by two methods:

  • Generate an invitation link for a named email address, and then provide that link to the user
  • Configure an email relay for the Management Console, then use the Management Console to invite users by email

  1. Go to Settings > User Management and select Send Invite

  2. Enter the user's email, select the desired role, and click "Get an invite link"

  3. Copy-and-paste the invite link and share it with the user. Links are valid for a short period of time only.

Invite via Email​

You should configure an Email relay first, so that invitation emails can be sent.

  1. Go to Settings > Email Configuration

  2. Select the mailer type

Configuring Google SMTP​

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For more information, see Set up a device or app to send email through Google Workspace.

First, provide:

  • An appropriate Google Workspace email address (one for which you can generate an App Password)
  • The SMTP server and port, for example smtp.google.com, port 465

You will need to generate an App Password:

If the 'App Password' facility is not available, please refer to your Google Workspace administrator.

Copy the password that has been generated, and enter it into App Password field. Save settings.

Configuring AWS SES​

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For more information, see Using Amazon Simple Email Service.

Save the email configuration.

Sending Invitations to New Users​

Go to Settings > User Management and select Send Invite. Provide:

  • The email address of the user to invite
  • The role the user should be given

This will send an invitation to the user with a registration link (URL). The URL is valid for 24 hours only.